Overview

A Taxicard provides subsidised transport for London residents who have serious mobility impairment and difficulty in using public transport. Taxicard holders can make journeys in licensed London taxis and private hire vehicles.

Who can apply?

You may qualify if you live in a London borough and you:

  • receive the higher rate mobility component of the Disability Living Allowance
  • have 8 or more points for the moving around activity component of Personal Independence Payment (PIP)
  • receive a Pensioners' Mobility Supplement
  • are registered blind or severely sight impaired and have a BD8/CVI certificate

You may also qualify if you have a long term mobility problem preventing you from using public transport. You may need to complete a mobility assessment with an occupational therapist. You do not qualify if you have a temporary condition, such as a broken leg.

How to apply

To apply, complete the Taxicard application form (PDF). Or call 020 7974 6435 and ask for the form.

You will need to provide proof of residence in Camden. Send your completed form to:

Camden Accessible Travel Solutions
London Borough of Camden
PO Box 64175
London
WC1A 9BY

What happens next

A Taxicard will be sent to you within 4 to 8 weeks if you qualify.

Costs

There is a £10 annual membership fee.

You will pay the first £2.50 of each trip. The maximum we pay and the fare limit depends on the time of the trip.

5am to 8pm, Monday to Friday:

  • £10.30 trip subsidy
  • £12.80 fare limit

8pm to 10pm, Monday to Friday and 5am to 10pm, Saturday to Sunday:

  • £11.30 trip subsidy
  • £13.80 fare limit

10pm to 5am, Monday to Sunday:

  • £12.80 trip subsidy
  • £15.30 fare limit

Fare estimates

For an estimate, contact the taxi company prior to your journey. Fares may vary depending on the time your journey ends up taking. Make sure you have enough money to pay for trips. More information on fares and payments.

How to use your card

You can find out how to use your Taxicard on the London Council's website.

Book a taxi

Book a taxi

Or call ComCab on 0207 763 5001. You will need your Taxicard number.

If you call to book, the meter starts when the driver accepts the booking, not when you get in the taxi. The maximum meter charge when you get in the taxi is £3.40.

Double swiping

Taxicard users are given a trip allocation of 96 trips. You can swipe your card twice during a trip. This means you can use two trip allocations instead of one. The following restrictions apply:

  1. You must book by phone
  2. You cannot hail a taxi on the street or from a taxi rank
  3. You must have at least four trips left; two for the outward journey and two for the return

Renewing a Taxicard

Every year, members are required to renew their membership by paying a £10 annual membership fee. A payment reminder will be sent to members when they’re required to renew their membership. The renewal process shows if members are still eligible.