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Friday 22 March 2019 – The latest news and updates from the Chalcots Estate

Asbestos surveys

  • The council has completed a wide range of fire stopping works and has made good progress with the checks and works within your homes. Thank you to all residents who have given access so far.

  • However, there are still number of flats where we still need access to complete the asbestos surveys and internal fire stopping works. If you haven’t booked an appointment for your asbestos survey or given access for fire stopping checks, please contact your RLO as soon as possible.

  • If you have had an asbestos survey but you have not received or returned your signed API form, or you have any questions about the survey, contact your RLO – all contact details are on posters in your block.

  • You can also contact Mike Bennett on 020 7974 1948 or mike.bennett@camden.gov.uk or Donna Peters on 020 7974 3889 or donna.peters@camden.gov.uk

  • The current Wates staff who have been carrying out general fire stopping works will leave site soon to make room for the new team who will be replacing the cladding and curtain wall. The fire stopping work will continue and will be coordinated by staff at the council’s Jamestown Road office.

  • Soon we will be introducing the new RLOs. We will be holding events to formally introduce them to you and we will let you know more about these events in the coming weeks.

Burnham parking update

  • While works have been ongoing, the Burnham parking bay has been suspended between 7.30am and 6pm from Monday to Friday to allow contractors’ vehicles to access the estate.

  • In the Chalcots Works Group meeting, the TRA asked for the restrictions on the Burnham suspended parking bay to be reduced. Following feedback from residents and discussion with Wates, we are pleased to let you know that while we have fewer contractors onsite, for the next couple of months the suspension has been relaxed and is only in operation between 7.30am and 4pm, Monday to Friday.

  • Outside of these times please always check the signs in place before you park – the table below shows when the bay is available for use:

  Bay suspended Parking available to street parking permit holders only No restrictions
Mon 07.30am - 4pm 4pm-6.30pm 00.00 - 07.30am and 6.30pm - 00.00
Tue 07.30am - 4pm 4pm-6.30pm 00.00 - 07.30am and 6.30pm - 00.00
Wed 07.30am - 4pm 4pm-6.30pm 00.00 - 07.30am and 6.30pm - 00.00
Thu 07.30am - 4pm 4pm-6.30pm 00.00 - 07.30am and 6.30pm - 00.00
Fri 07.30am - 4pm 4pm-6.30pm 00.00 - 07.30am and 6.30pm - 00.00
Sat N/A 09.30am - 1.30pm 00.00 - 09.30am and 1.30pm - 00.00
Sun N/A N/A All day


If you have any questions about parking, please call Contact Camden on 020 7974 4444, option 7.

 

Window safety

  • You may remember that last year metal cables were fitted to the outside of your windows to act as a safety restraint should the hinges become damaged in high winds.

  • In recent windy weather an open window at Taplow was caught by the wind and pulled off its hinges but the cables prevented it from falling.

  • While the cables help to prevent accidents, for the safety of everyone please always ensure all windows are closed during high winds and please do not open your windows beyond their restrictors.

  • You can report any faults with your window to Mike Bennett on 020 7974 1948 or mike.bennett@camden.gov.uk or Donna Peters on 020 7974 3889 or donna.peters@camden.gov.uk

 

Update on CCTV repairs

  • We carried out a full survey of the CCTV on the estate which has shown that a small number of cameras across the estate needed to be repaired or replaced.

  •  So far we have fixed the two lift cameras that were broken. Over the next few weeks we will repair, replace and bring the remaining cameras back online. This will allow us to understand issues, intervene and provide evidence to the police. We will keep you informed of progress in future newsletters.

Repair responsibilities

  • We have had a number of queries about the repairs that the council carries out and repairs that are the responsibility of tenants. This is because the approach that Rydon took to repairs is slightly different to the approach that the council takes across all of its homes.

  • A detailed list of the council’s repair responsibilities are in the tenants guide at camden.gov.uk/tenantsguide If you do not have access to the internet you can request a copy from your housing officer.

  • To help provide a consistent service to Chalcots residents, the council’s repairs team will also carry out the following repairs on the Chalcots Estate:

    • fluorescent lights in the kitchen and bathroom

    • repairs to kitchen doors and cabinets

    • unblocking sinks (providing that the tenant has made initial attempts to remove the blockage).

 

 

 

This is a transitional arrangement and we will review the above approach with the repairs team and the Chalcots Works Group over the coming months. If changes are made we will update you.
The Chalcots Works Group is held at the estate with TRA reps, councillors and council officers in attendance and is chaired by a TRA rep. They meet regularly to discuss works matters on the estate. This newsletter includes feedback from the Chalcots Works Group on Wednesday 13 February. The next meeting is scheduled for Wednesday 27 March. You can request a copy of this newsletter in large print, audio format or in another language by calling 020 7974 5717. If you have questions about this newsletter please contact chalcotsestate@camden.gov.uk

Chalcots Estate parking

All residents of Chalcots Estate with estate car parking permits have been offered a bay in one of the reopened car parks. If you have agreed to return to a carpark, the on street permit is no longer valid and you will be ticketed if your car is parked on the street.

If you have opted to park on street, you must apply and pay for an on street permit. Details on how to do this are available online at www.camden.gov.uk/parking

If you have not received permit confirmation from the council for all of your vehicles, payment has not been taken or you are unsure about which permit you need, please call 020 7974 4444.

Burnham temporary parking change

While works have been ongoing, the Burnham parking bay has been suspended between 7.30am and 6pm from Monday to Friday to allow contractors’ vehicles to access the estate.

Following feedback from residents and discussion with Wates, for the next couple of months the suspension has been relaxed and is only in operation between 7.30am and 4pm, Monday to Friday.

Outside of these times please always check the signs in place before you park – the table below shows when the bay is available for use:

  Bay suspended Parking available to street parking permit holders only No restrictions
Mon 07.30am - 4pm 4pm-6.30pm 00.00 - 07.30am and 6.30pm - 00.00
Tue 07.30am - 4pm 4pm-6.30pm 00.00 - 07.30am and 6.30pm - 00.00
Wed 07.30am - 4pm 4pm-6.30pm 00.00 - 07.30am and 6.30pm - 00.00
Thu 07.30am - 4pm 4pm-6.30pm 00.00 - 07.30am and 6.30pm - 00.00
Fri 07.30am - 4pm 4pm-6.30pm 00.00 - 07.30am and 6.30pm - 00.00
Sat N/A 09.30am - 1.30pm 00.00 - 09.30am and 1.30pm - 00.00
Sun N/A N/A All day


If you have any questions about parking, please call Contact Camden on 020 7974 4444, option 7.

 

Resident support

If you have issues or concerns you can contact your Housing Officers. Housing Officers for the Chalcots Estate are:

Ramona Damiean, call 020 7974 6609, or email Ramona.Damiean@camden.gov.uk
Segun Kenku call 020 7974 6581, or email Segun.Kenku@camden.gov.uk 

There are a number of support services you can access if you feel stressed or anxious, you can find more information here.

If you have an issue with your boiler, heating or hot water you can report the issue and arrange an appointment for repairs by calling Camden Council on 020 7974 4444 (option 7). 

Residents can access a dedicated Chalcots residents’ line via Contact Camden at 020 7974 4444, option 7 (24 hours a day) or alternatively email chalcotsestate@camden.gov.uk